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Clothing Restoration – Water, Mold, Smoke, and Fire Remediation

    Home Clothing Restoration – Water, Mold, Smoke, and Fire Remediation

    Our Restoration Services Team Works Fast to Bring Back Your Environment

    How it Works:

    1. Call us at 512-452-0928 or email info@ianscleaners.com
    2. We quickly schedule a time to come to your property
    3. Items are collected and brought to our facility where we perform an inventory.
    4. We clean and restore textiles in an efficient manner to restore your environment.
    5. Finished items are returned to you at your residence.

     

    Our emergency response team works directly with you or your insurance company to provide as smooth as a possible experience. We understand any event of this nature is unexpected and know time is of the essence. Our services include all garment care including wash, dry, & fold, dry cleaning, restoration textile care, electronic device restoration, upholstery, and more.

     

    Tips:

    1. Water damage to clothing and textiles can usually be safely restored after cleaning within an appropriate window of 48 hours. If you are not able to have your clothing collected and cleaned beforehand, we recommend hanging as many items as possible to let them adequately dry. Providing time to dry versus storing in a wet bag will reduce the possibility of mold forming on your items. More often than not, this simple step can save the majority of your items. Specialty items such as leather, suede, and fur will react differently but still benefit from hanging the item to dry. Do not place any specialty items including leather, suede, or fur in your dryer as it can cause permanent damage by the heat.
    2. Smoke and fire damage will leave a lingering smell on your products. Part of our process is to collect them and allow them to air out before using specialized cleaning agents to attempt to neutralize and remove the odor. The more time these items have to air out the better. If placing outdoors is an option then do so to help reduce the level of odor that remains trapped in the fabric.
    3. Remember that the safety of you, your family, and your pets is more important than any article of clothing. In the event of an emergency please evacuate your residence as soon as possible and do not worry about material items.

     

    For more information please call us at 512-452-0928 or email info@ianscleaners.com 

     

     

    • Home
    • Free Delivery – Schedule Order
    • Services
      • Wash, Dry, and Fold Service
      • Residential Service
      • Commercial Service
      • Clothing Restoration – Water, Mold, Smoke, and Fire Remediation
    • Prices
    • FAQ & More
      • FAQ
      • Gift Cards
      • Reviews
      • Blog
    • Contact Us
    Ian's Cleaners

    Ian’s Cleaners is a convenient pickup and delivery dry cleaner that continues to be the highest-rated in Austin. Our online scheduling is simple and allows you to spend less time on errands. Our services include dry cleaning, wash dry & fold, pressed laundry, and more. Order online, by app, or call us to schedule your free home or business pickup! Locally-owned and operated since 2018.

    powered by BirdEye

    Copyright © 2023 | Ian’s Dry Clean & Laundry Delivery | 512-452-0928 | All Rights Reserved

    We have updated our pick-up and delivery software to better connect customers with their orders, scheduling, and billing. We are alerting you of these new changes that will require your attention.

    Effective Monday, May 23rd, our old mobile app, and pre-existing website logins will be discontinued and no longer connect to our system.  We urgently need you to take the following action to prevent the interruption of service and the ability to place future orders:

    1. Use this link to download the new app (Apple Users): Ian’s Cleaners TX App
        Use this link to download the new app (Android Users): Ian’s Cleaners TX App

    (The name of the app is Ian’s Cleaners TX in the App Store and Google Play)

    2. Use your phone number or email to sign in to the new app. Password reset may be needed if using email as we imported our data from the old system and you likely already are a registered user only needing a password reset.

    3. Add your credit card information to avoid interruption of pick-up and delivery services. This will be a one-time step. This can be found be clicking “Profile” and then “Edit”.

    4. If you were on a recurring pickup schedule before this change you will remain on one. If for any reason you do not receive a pickup on your standard day please call us at 512-452-0928 so we can properly schedule you.

    5. Our text line has changed. Please save 512-643-9088 to your contacts as Ian’s Text Only Line. You will receive notifications from this number such as reminders the evening before your delivery.

    6. Our “skip” messages will look different than before and respond to “N” or “No”. The new system does not comprehend the word skip, so please make sure to use “N” or “No” when opting for us to not come by.

    7. Please select Pickup & Delivery and not In-Store Feature if you see it. Ian’s does not have a physical location to pick up and drop off at.

    8. If you have any questions or need help please call 512-452-0928 or email us.

    Thank you for supporting small, local business.