We ask that you leave your items accessible for our driver by 9:00AM the morning of your scheduled service. Items can be left outside your door, with a concierge / attendant, or in a designated location you’ve shared with us. If you’ve received a free laundry bag already you can simply place your items with any initial instructions you’d like for cleaning. If you have not received a bag from us, you can leave your items in any bag of your choice (we will return it you at drop off). If you have any additional questions always feel free to call us!